Welcome to the Heated Towel Rails Customer Services Pages

    

 

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Frequently Asked Questions

• Do you have a showroom?
• Can I collect my order?
• Do you offer a price matching service?
• What is the standard delivery time?
• Do you have an item in stock?
• How much is delivery?
• Do you have a telephone number I can call you on?
• How do I return an item?
• Do you offer any coupons or vouchers?
• Where is my order?
• Do Heated Towel Rails offer discounts for multiple purchases or high value orders?
• What happens if I have ordered the wrong item?
• Can you send me a brochure?
• How do I cancel an order?
• Where can I find dimensions for a product?
• What is the Waste Electrical and Electronic Equipment Regulation (WEEE)?

Delivery Information

• Delivery charges
• Delivery times
• Where we deliver to

Order Enquries

• Track your order
• Cancel an order

Returns

• Return your order
• Returns procedure

Technical Queries

• Ask a technical question about a product we offer
• Ask a general plumbing question (Opens in a new window)

More About Heated Towel Rails

• About Heated Towel Rails
• Contact us

Media & PR

• Press room

Terms & Conditions

• Heated Towel Rail's terms & conditions
• Security guarantee
• Privacy statement

Statutory Information

Head Office/Administration Centre

HeatedTowelRails is a trading name of Online Home Retail Limited
Units 2, 3 and 4 Millennium Court
Enterprise Way
Evesham
Worcs
WR11 1GS
Tel: 01386 768498
Fax: 01386 768492

Important Information

VAT Number: 747 6592 84
Company's Registration Number: 03852312

Registered Office Address:
PO Box 1224,
Pelham House,
Canwick Road,
Lincoln LN5 5NH